Shipping Policy
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.
Delivery Timeframes
We ship worldwide via tracked express courier. Estimated delivery times:
- United States: 7–14 business days
- United Kingdom: 8–15 business days
- Europe: 8–15 business days
- Australia & New Zealand: 10–18 business days
- Rest of World: 10–20 business days
These are estimates. Delays may occur due to customs processing or carrier circumstances beyond our control.
Tracking
Once your order ships, you will receive a confirmation email with your tracking number. You can monitor your shipment directly through the carrier's website.
Shipping Cost
Shipping is free on all orders, worldwide. No minimum order required.
Customs & Import Duties
International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our pricing. We recommend checking with your local customs authority for more information.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@curatedgift.shop. We will investigate and resolve the issue promptly.
Contact
For any shipping-related questions, reach us at support@curatedgift.shop or write to us at Via Saludecio 98, 47836 Mondaino (RN), Italy.